Ashford university – bus 680 training and development – week 3 dbs

Ashford 4: – Week 3 (Jan 21 – Jan 27)

[shortposting]

Week Three Overview

 

Assignment

Due Date

Format

Grading Percent

Games & Simulations

Day 3
(1st post)

Discussion Forum

4

Classroom-based Learning Experience

Day 3
(1st post)

Discussion Forum

4

CSS Case Analysis

Day 7

Written Assignment

5
 

Begin Work on the Training and Development Paper

Week 6

Reminder

n/a

 


Readings

  1. Read the following chapters in Effective Training:
    • Chapter Six: Traditional Training Methods
    • Chapter Seven: Computer-Based Training Methods

Discussions

To participate in the following Discussion Forums, go to this week’s Discussion link in the left navigation:

  1. Games & Simulations

    Do an Internet search to identify the types of games and business simulations that are available. Select one and provide a description and an analysis of it. Discuss the learning content objectives. Respond to at least two of your classmates’ postings.

  2. Classroom-based Learning Experience

    Think about your best classroom-based learning experience and list the things that made it such a good experience. Then, think about your worst classroom-based experience and list the factors that made it such a bad experience. Respond to at least two of your classmates’ postings.


Assignments

To complete this assignment, go to this week’s Assignment link in the left navigation:

 

CSS Case Analysis

Read the Case Analysis: Training for Customer Service Specialists at the end of chapter 6, on pages 258-260 (print text). Answer the case questions on page 260.

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