Gibson and Singh The Wall of Silence

Based upon Gibson and Singh The Wall of Silence Part 3: Silent white line ISBN 0-89526-112-x Gibson and Singh described potential methods of regulation and reporting to better inform patients and consumers about their health care providers.
1.Explain how patients and consumers find valid and reliable information about health care providers and facilities.
2. In your experience, do patients and consumers investigate their providers or facilities before making selections? What about you, your friends, and family?
3. How do quality improvement systems affect regulatory and accreditation reporting and reimbursement?
4. Support your entry with quotations from the book as needed and with literature and sources from our course.


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