Interview intercultural communication and leadership

I need someone that is going to read directions and do what is required on a graduate level.  This assignment was once completed by another member here on this page however they did not read the directions and failed to complete the assignment correctly.  This assignment needs to be completed within the next 3 days. 

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I choose to interview a female age 33 two childern whom is doing everything on her own.  I have the interview for the person that takes on this challenge.

 

 

 

 

Homework 2, Interview Guide: 

 

This assignment helps you focus on an important course goal–cultural values and how they may influence communication expectations for a manager and leader. It serves as a cornerstone to several course learning objectives.  

 

The assignment has a series of DUE Dates.  See the LEO link for the schedule.

 

What are the reasons for different due dates?  SEE Section at the end of this guide.

 

Assignment Page Length:  Expect to write 5 or more pages.  Page length is NOT a requirement of the assignment, but gathering, reporting, and analyzing information are. 

 

 

 

Choosing Your Interviewee

 

Prepare yourself to do an interview of a colleague, whose early life/childhood was spent in a very different location.  For instance, if you lived your early childhood in Nigeria, then you might want to interview a colleague or friend from the Caribbean or the USA–or somewhere else, but do not interview someone from Nigeria.  If you were born in the US, then you might ask a work or class mate from Nigeria, or the Caribbean or a place other than the USA.   If you are a part of a family that immigrated to the US, interview someone who is not from the country of your family.

 

If you are in the military or with a contracting group, and have a top security clearance, then email me to discuss your interview plans.

 

Do not interview your boss or a direct report—the existing work relationships make it difficult to complete the assignment.   Do not interview a very close friend because you are likely to skip some ideas due to being familiar.

 

Consider choosing a classmate in this course.  You then can exchange interview information quickly.  Note:  Interviewing a classmate is not required.

 

Your choice of interviewee is important to being successful in this assignment.  If you have questions about the differences between your childhood location and the person you are thinking about interviewing, then send me an email ([email protected])

 

Do NOT complete your interview by email.  Use f2f, phone or an online chat.  (LEO has a personal chat option). 

 

 

 

Adler’s book, Chapter 3 helps you think about exactly how to gather information about culture from the person you are interviewing.  Read carefully.  To make the questions more concise and easier to use, they are adapted and listed here.  Please use the questions below to make notes about comments from the interview on the following topics:  Career Advancement, Family Background and Cultural awareness.

 

Survey 1 Adapted from Adler (2008) pages 88-89.

 

 

 

Career Advancement:

 

1.     What type of education did your interviewee receive?  Public?  Private?  Were the schools led by a religious-based group?  In comparing education, how does your interviewee describe his or her education to peers—others in the community in which s/he grew up?  Was it similar?  Better?  

 

2.     Does your interviewee have advanced degrees?  Describe.

 

3.     Why did your interviewee choose his or her profession?  Is this profession similar to what his or her father/mother had for a career? Similar field?  Does your interviewee consider the profession to be one that leads to success?

 

4.     What are the reasons your interviewee works?  Does s/he work to enjoy family life, rewards that earnings bring—work to live?  Does s/he work to have a sense of self-worth, be seen as a responsible member of society –live to work?

 

5.     What does your interviewee see as important to career advancement?  Being loyal to current employment—careful attention to directives from superiors?  Being innovative and proposing ideas?  Having special expertise? 

 

6.     At work, does your interviewee work with people from different backgrounds?  How does that diversity impact work?  Is diversity seen as a resource, or is diversity seen as something not discussed?

 

RETURN to the questions above and make notes about how you see your career advancement.  To revise the questions, use the word “you” instead of “your interviewee”. An example of using the questions for your answers:  “What type of education did you receive?  Public? Private? Were the schools led by a religious group?  How do you see your education in comparison to your peers?”  Answer all the questions for yourself that are a part of this section.

 

                      

 

 

 

 

 

Family Background:

 

1.      How large a family does your interviewee come from?  How many brothers and sisters does s/he have?  Is your interviewee the oldest?  The youngest?

 

2.     Is your interviewee married?  Whom did s/he marry?  Was it an arranged marriage?  Does the husband’s family influence decisions made by the interviewee/spouse…such as where the interviewee lives today? 

 

3.     Does your interviewee have children?  How many?  How does your interviewee describe being a parent of children—very close, very important, etc.   What is the responsibility your interviewee believes s/he must hold for being a loving parent?

 

4.     When describing family life, who is included?  Immediate family?  Extended family—aunts, uncles, cousins, siblings of other marriages?  How often does the family gather?  Does the interviewee consider family to be very important?  In what ways?

 

 

 

Economic Indicators:

 

1.     What is the socio-economic status of the family?  Are they among the wealthiest?  The poorest?  Did the interviewee’s parents inherit family wealth or earn it? How?  Is the family highly regarded by the community?  What are the reasons your interviewee believes this respect is given to his/her family?

 

2.     What type of home does your interviewee live in today?  Is it similar in economic status to his/her parents?

 

 

 

 

 

RETURN to the questions above and make notes about how you see your family background and economic indicators. To revise the questions, use the word “you” instead of “your interviewee”. An example of using the questions for your answers:  “How large a family do you come from?  How many brothers and sisters do you have?”  Answer all the questions for yourself that are a part of this section.

 

 

 

 

 

Cultural Background:

 

 

 

1.     Is your interviewee’s culture closely tied to a religious faith?  What faith?  How important is that religion to your interviewee? 

 

2.     Does your interviewee speak more than one language?  What languages?  What’s the importance of speaking more than one language from your interviewee’s view?

 

3.     What does your interviewee think about your culture?  What does s/he see as strengths of your culture? 

 

4.     What annoys your interviewee about your country’s culture?  Is this a weakness?

 

5.     In what ways does your interviewee see your country as being ahead of his or hers?  In what ways does s/he see his or her culture having advantages over your country’s?

 

 

 

RETURN to the questions above and make notes about how you see aspects of culture that form a background of beliefs. Answer all the questions for yourself that are a part of this section.

 

 

 

 For questions #4 and #5, ask yourself how you see the background culture of your interviewee.  Were there some assumptions you had about that culture?

 

 

 

 

 

SURVEY 2:

 

 Values related to Society (Country) Culture:  Use of Hofstede– Both Interviewee and You (Interviewer) Complete.  You may want to give your interviewee a written copy of the questions below.

 

You will find the country scores using this web link:  http://geert-hofstede.com/countries.html

 

Rate values 2x, indicating replies for both your interviewee and yourself.  Value categories are:  power distance, individualism-collectivism, masculinity, uncertainty avoidance and pragmatism/future orientation.

 

Adapted from Northouse (2013) pages 415-420, and research from Hofstede.  In determining ratings, read each question—ranking scale varies to assist in clarifying operating cultural values.

 

 

 

 

 

Power Distance:

 

 

 

In my culture, direct reports/workers/staff are expected to:

 

obey superiors

 

1(rarely)       2               3               4               5 (consistently)

 

 

 

 

 

In my culture, power is concentrated or held at the top level of society

 

1 (rarely)      2               3               4               5 (consistently by few people)

 

 

 

 

 

 

 

 

 

In my culture people believe they can question superiors about assignments

 

1 (often)        2               3               4               5 (rarely)

 

 

 

In my culture people believe they can disagree with superiors

 

1 (often)        2               3               4               5 (rarely)

 

 

 

 

 

In my culture, power is shared easily throughout the society

 

1 (by many successful people)            2               3               4               5 (highly dependent on luck)

 

 

 

Total points and enter:

 

Interviewee’s score: _____

 

Your score:  ______

 

_____ check here if Different by 3 or more points.

 

 

 

Research Hofstede website for country scores:

 

Hofstede Power distance score (interviewee’s country)_____

 

Hostede  Power Distance score (interviewer- your country)_____

 

 

 

 

 

 

 

INDIVIDUALISM-Collectivism

 

 

 

In my culture people believe that self-reliance is central to achieving success.

 

 

 

1 (widely accepted)                  2               3               4               5 (varies)

 

 

 

My culture is one that holds a concern for others as being a top priority.

 

1 (widely believed)                   2               3               4               5 (varies, depending on relationship)

 

 

 

In my culture children seek to follow the wisdom of their parents and often have careers and adult lives that are similar.

 

1(most often)              2               3               4               5 (not so often, rarely)

 

 

 

My culture encourages group loyalty, even when individual goals differ.

 

1(seldom)  2                 3               4               5 (widely accepted practice for success)

 

 

 

The economic system of my culture reinforces individual action.

 

1      2               3               4               5 (widely adhered to)

 

 

 

Total points and enter:

 

Interviewee’s score: _____

 

Your score:  ______

 

  _____ check here if Different by 3 or more points.

 

The higher the score, the more likely are values to be INDIVIDUALISTIC.

 

The lower the score, the more likely are values to be COLLECTIVE.

 

 

 

Research Hofstede website for country scores:

 

 

 

Hofstede Individualism score (interviewee’s country)_____

 

Hostede  Individualism score (interviewer- your country)_____

 

Note:  If the Individualism score is below 50, then the country’s culture will be more group-oriented, or collective.

 

 

 

 

 

MAS (Masculine, with attitudes supporting competition to achieve success)

 

 

 

In my culture, people are assertive to assure achievement.

 

1(rarely)       2               3               4               5 (most of the time)

 

 

 

In my culture, managers succeed when they demonstrate toughness.

 

1(rarely)       2               3               4               5 (most of the time)

 

 

 

In my culture it is ok to demonstrate compassion or tenderness.

 

1 (much of the time) 2             3               4               5 (rarely)

 

 

 

In my culture, positions of leadership are more easily gained by men.

 

1(gender makes no difference)          2               3               4               5 (much of the time)

 

 

 

In my culture, people are rewarded for performance results.

 

1(performance is one of many variables) 23               4               5 (top priority)

 

 

 

Total points and enter:

 

Interviewee’s score: _____

 

Your score:  ______

 

 _____ check here if Different by 3 or more points

 

 

 

Research Hofstede website for country scores:

 

 

 

Hofstede MAS score (interviewee’s country)_____

 

Hostede  MAS score (interviewer- your country)_____

 

Note:  If the MAS score is above 50 then the culture holds priority for competition and achievement.  If the score is below 50, then the country’s culture will be more feminine or cooperative/compassionately oriented.

 

 

 

 

 

 

 

 

 

 

 

 

 

Uncertainty Avoidance

 

When the score is lower, the values for taking on unknown actions or risks and being resilient are higher priorities. 

 

When the avoidance score is higher, then there is more of a need to have detailed plans and structure or management guidance.

 

 

 

From my observations, being orderly and being consistent should be emphasized.

 

 

 

1 (rarely) 2                    3               4               5 (often; rules/guidelines are important)

 

 

 

 

 

From my observations, professionals should innovate and try things out (experiment/ be an entrepreneur

 

 

 

1(most of the time)                   2               3               4               5 (not very much)

 

 

 

In my society, there are expectations for spelling things out/getting  work instructions so that staff know what to do.

 

 

 

1 (not very much)     2               3               4               5 (often)

 

 

 

Total points and enter:

 

Interviewee’s score: _____

 

Your score:  ______

 

 _____ check here if Different by 3 or more points

 

 

 

Research Hofstede website for country scores:

 

 

 

Hofstede Uncertainty Avoidance score (interviewee’s country)_____

 

Hostede  Uncertainty Avoidance score (interviewer- your country)_____

 

Note:  If the Uncertainty score is below 50, then the country’s culture will be more one that holds expectations for professionals taking risk.

 

 

 

Pragmatism (or Future Orientation)

 

 

 

In my society, people are expected to give attention to immediate problems and use tools (such as contracts/written agreements or policies) to solve these problems

 

 

 

1(almost all the time)             2               3               4               5 (not likely)

 

 

 

In my society, people are expected to give priority to planning for the future, so much so that written agreements are often overlooked

 

1(not often)                  2               3               4               5 (consistently)

 

 

 

In my society the way to think about the future is to use polls and other information to identify current market expectations (norms)

 

 

 

 1(almost all the time)            2               3               4               5 (not likely)

 

 

 

Total points and enter:

 

Interviewee’s score: _____

 

Your score:  ______

 

 _____ check here if Different by 3 or more points

 

 

 

Research Hofstede website for country scores:

 

 

 

Hofstede Pragmatism score (interviewee’s country)_____

 

Hostede  Pragmatism score (interviewer- your country)_____

 

 

 

Note:  The Indulgence Dimension (Hofstede) is not surveyed.  In the interview, you may find your interviewee expressing an attitude towards career and work that emphasizes spending time on a life that uses work as a means to enjoying life and spending time on entertainment, good food, socializing or travel for self and/or family.  This attitude suggests more values towards indulgence.  If so, compare your attitudes towards indulgence of working to have an income that allows for the “good life”.  Make notes.

 

ADD your survey responses as addenda (attachments) to your assignment—very important!

 

 

 

Completing the Assignment:  Writing the Short-answer Essays

 

The assignment has two parts, with the 2nd part being optional.  Completing the 1st part (Short Answer Essays) helps you to earn up to 86 points for the assignment.  Completing the 2nd part (a longer-form essay) adds up to 10 or more points to the assignment score.  SEE last section for information about the scoring strategy.

 

Short Answer Essay answers:  Use good grammar and pay attention to sentence structure so that your information is logical and clear.  When writing about a new topic within an answer, use a new paragraph.  

 

 

 

Short Answer Essay Questions:

 

1.     Using survey 1 data, write a summary description from your interviewee for each of the following topics:

 

a)     Career Advancement

 

b)     Family life

 

c)     View of economic status (past, present) 

 

(5 points)

 

 

 

2.     Using survey 1 data, write a summary description from your life for each of the following topics:

 

a)     Career Advancement

 

b)     Family life

 

c)     View of economic status (past, present)

 

(5 points)

 

 

 

 

 

3.     Compare and contrast descriptive information about you and your interviewee’s experiences.   What is similar about education/career, family life, or economic status? 

 

What is different about education/career, or economic status?

 

(7 points)

 

 

 

4.      Use answers to Survey 2 (attitudes towards cultural values, based on Hofstede’s research).  Where applicable add background information about culture from Survey 1.  Write a summary of your interviewee’s cultural values for the following attitudes:

 

Power Distance

 

Individualism/Collectivism

 

MAS (masculinity (competitive) or feminine (cooperative)

 

Uncertainty avoidance

 

Pragmatism

 

(10 points)

 

 

 

5.     Compare and contrast your interviewee’s attitudes for the cultural attitudes to his or her country of childhood.  What attitudes seem to align or are consistent with Hofstede’s research?  What value attitudes seem to differ from Hofstede’s research?

 

(7 points)

 

 

 

 

 

6.     Use your answers to Survey 2 (attitudes towards cultural values, based on Hofstede’s research).  Where applicable add background information about culture from Survey 1.  Write a summary of your cultural values for the following attitudes:

 

Power Distance

 

Individualism/Collectivism

 

MAS (masculinity (competitive) or feminine (cooperative)

 

Uncertainty avoidance

 

Pragmatism

 

(10 points)

 

 

 

7.     Compare and contrast your attitudes for the cultural values to your country of childhood.  What attitudes seem to align or are consistent with Hofstede’s research?  What value attitudes seem to differ from Hofstede’s research? (7 points)

 

 

 

8.     If you had responsibility for managing work to be done by your interviewee, what cultural values would you keep in mind?  Why?  (Write at least 2 paragraphs to explain your position). (7 points)

 

 

 

9.      Return to Adler text (chapter 3) describe a communication idea that you would apply to assist you as a manager supervising the interviewee.   How would you use the idea?   (Write at least 1 paragraph.  Make certain you list all of the sources used.  Use the APA reference list format.

 

 

 

Scoring Rubric for Part 1:

 

Content:  Answers contribute 63 points total.  See each answer.

 

Organization: 

 

1.     Use complete sentences and correct grammar contribute up to 15 points. 

 

2.     Writing answers so that there is one paragraph per topic within an answer contributes 8 points.

 

 

 

Part 2 of the assignment (optional):  Longer-Form Essay

 

Success in graduate school depends on your skill for not only learning important content and demonstrating that knowledge in an assignment, but equally important is having additional presentational skill for writing a longer-form document.  Future course work will require you to write coherent and longer essays.

 

  Part 2 of this assignment gives you the option and experience for writing a longer-form paper.  Written presentation skills required to complete Part 2 add competency for writing proposals, assessments, evaluations and other reports professional managers are asked to do.

 

To complete Part 2:

 

1.      Use short essay answers.  Copy and paste the words you wrote into a longer-form draft.  Add ideas or text based on feedback to short-form answers.

 

2.     Insert headings or short titles to “signal” or indicate the section.  The heading is based on the theme or topic from each short answer essay.  There will be several headings.

 

3.     Write/add a conclusion section.  The conclusion is a summary of the most important points.

 

4.     Write/add an introduction section.  The introduction should include a purpose statement.

 

5.     Review references used for short-answer essays.  Revise the references so that they appear as in-text cites. 

 

6.     Add a reference list.

 

7.     Include a cover page.

 

Scoring Rubric for Part 2 (can add 10 or more points to the assignment.  Builds on Part 1)

 

1.     Evidence of content edit to add logic and organization (3 points)

 

2.     Demonstrates excellent academic format, with use of—

 

·       Headings for sections, to identify topics

 

·       Paragraphs with one idea and the first sentence identifying that idea

 

 

 

·       An introduction section, including purpose statement

 

·       A conclusion that summarizes major topics

 

·       Correct in-text citations

 

·       Cover page with your name

 

·       Reference List

 

 (7 points or more points)

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